Monitoring - From 23:46 to 23:52 UTC we experienced an outage with an upstream network provider that may have impacted customers. We have resolved the issue and are working with the provider.
Apr 30, 20:21 EDT
Bit.ly Redirects ? Operational
Branded Short Domain Redirects ? Operational
Website (Bitly.com) ? Operational
API Operational
Metrics ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 29, 2017

No incidents reported.

Apr 28, 2017

No incidents reported.

Apr 27, 2017

No incidents reported.

Apr 26, 2017

No incidents reported.

Apr 25, 2017

No incidents reported.

Apr 24, 2017

No incidents reported.

Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017
Resolved - Our service providers have resolved the issues that were previously impacting users and we’ve resumed normal operations. No further impact is expected at this time.
Apr 19, 10:27 EDT
Monitoring - Our service provider is still impacted and Bitly services are still running on alternate providers. Though some customers may experience degraded performance due to this, we have not detected any customer impact since 7:42 AM EDT.
Apr 19, 09:27 EDT
Identified - Bitly has detected a problem with one of our service providers impacting traffic for a small percentage of our users. Mitigation is in place to help with the issue intermittently while we work with our service providers to fully restore and verify all services now. API and web application many still be degraded for some customers.
Apr 19, 08:05 EDT
Investigating - We are seeing early indications that a very small portion of our users are experiencing connectivity issues resulting in disruption to the following Bitly services: redirects, website, and API. We have reached out to our providers and are working with them to resolve the issue as quickly as possible.

An update will be provided within 30 minutes with more information.
Apr 19, 07:34 EDT
Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.