Degraded Service in Select Regions

Incident Report for Bitly

Resolved

The issue with our global service provider has been resolved.

All customers should be able to access all Bitly services without any further errors or delays.

Posted Sep 22, 2016 - 14:45 EDT

Identified

Due to a problem with one of our global service providers, customers located in the geographic regions around Great Britain, France, and Hong-Kong may experience increased latency and a very small portion of requests timing out on Bit.ly links and Branded Short Domains.

Posted Sep 22, 2016 - 12:47 EDT