Outage

Incident Report for Bitly

Resolved

At 02:09 UTC we experienced a failure affecting both DNS hosts needed for internal datacenter communications in our primary datacenter. At 02:20 UTC we engaged mitigations to restore services, and at 02:39 UTC all services were restored.

Posted Dec 14, 2018 - 22:13 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 14, 2018 - 21:52 EST

Identified

We are currently recovering from a DNS failure in our primary datacenter.

Posted Dec 14, 2018 - 21:40 EST

Investigating

We are investigating reports of an outage

Posted Dec 14, 2018 - 21:26 EST

This incident affected: Bit.ly Redirects, Custom Domain Redirects, Website (Bitly.com), API, and Metrics.