Major Service Outage

Incident Report for Bitly

Resolved

Good news, community: if you were impacted by the earlier website issue, you should now be able to access our services without any problems. Thanks for bearing with us! For more info on this incident please see our status page: status.bitly.com
Posted Jul 15, 2019 - 11:46 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 15, 2019 - 10:08 EDT

Identified

Update: Things are looking up, but we still have work to do. Thanks so much for your patience!
Posted Jul 15, 2019 - 09:56 EDT

Update

We are continuing to investigate this issue.
Posted Jul 15, 2019 - 09:24 EDT

Investigating

Hi community. We’re currently investigating reports of web and API performance impacting much of our user base. We apologize if this is causing trouble for you. We’ll be sure to update you as soon as we know more!
Posted Jul 15, 2019 - 09:22 EDT
This incident affected: Website (Bitly.com) and API.