Partial Service Outage - Affecting Certain Actions on Logged-in Experience on Website

Incident Report for Bitly

Resolved

The incident has been resolved and all actions on the logged in website experience are operational.

Posted Jan 16, 2025 - 18:54 EST

Monitoring

We are seeing recovery from an incident that was affecting our logged in web experience (specifically redirecting links to new long URLs). Our on-call team is monitoring the situation and working to determine what caused the issue.

Posted Jan 16, 2025 - 18:31 EST

Investigating

We are currently investigating reports of a partial service outage impacting our logged in website experience - with some actions failing including redirecting links to new long urls. Our on-call team is working to identify and resolve this issue. We will provide an update within 30 minutes.

Posted Jan 16, 2025 - 18:27 EST

This incident affected: Website (Bitly.com).