Major Service Outage - API

Incident Report for Bitly

Resolved

This incident has been resolved.

Posted May 13, 2025 - 14:37 EDT

Identified

The issue has been identified and we are working to restore the service.

Posted May 13, 2025 - 14:34 EDT

Update

We are continuing to investigate this issue.

Posted May 13, 2025 - 14:30 EDT

Investigating

We are currently investigating reports of a major service outage impacting our public API. Our on-call team is working to identify and resolve this issue. We will provide an update within 30 minutes.

Posted May 13, 2025 - 14:30 EDT

This incident affected: Website (Bitly.com) and API.