Intermittent Provider Issues

Incident Report for Bitly

Resolved

This incident has been resolved.

Posted Feb 19, 2026 - 21:21 EST

Update

This incident has been resolved at the root cause layer for several days, and it seems that residual DNS cache layers have now cleared.

Posted Feb 19, 2026 - 19:34 EST

Update

We continue to monitor this issue with several ISPs showing resolution.

If you are encountering this issue, we would appreciate knowing what ISP (Internet Service Provider) you are on when you report the issue.

We are working with affected ISPs to get the erroneous DNS entries cleared from their residual cache layers.

Posted Feb 16, 2026 - 19:40 EST

Monitoring

We have received reports of intermittent DNS resolution issues on bit.ly due to residual caching from a recent provider outage. These issues should dissipate over the next several hours. We continue to monitor the situation.
Note that while you may see interruptions in connections your audience may not.

Posted Feb 12, 2026 - 12:49 EST

This incident affected: Bit.ly Redirects.